Lost or Damaged Packages

What To Do If Your Package Is Lost or Damaged

We understand how frustrating shipping issues can be. Here’s what to know:

If You Purchased Shipping Protection:

Your order is covered by Corso Shipping Protection. If it is lost, stolen, or damaged, file a claim via Corso for a refund or replacement.
Need help? Contact us at Returns@TallowandMore.com with your order details and any photos of the issue.

If You Did Not Purchase Shipping Protection:

You assume full responsibility for any lost, stolen, or damaged packages. We are unable to replace or refund these orders.

Reminder: Claims must be submitted within 30 days of your order date.