Lost or Damaged Packages
What To Do If Your Package Is Lost or Damaged
We understand how frustrating shipping issues can be. Here’s what to know:
If You Purchased Shipping Protection:
Your order is covered by Corso Shipping Protection. If it is lost, stolen, or damaged, file a claim via Corso for a refund or replacement.
Need help? Contact us at Returns@TallowandMore.com with your order details and any photos of the issue.
If You Did Not Purchase Shipping Protection:
You assume full responsibility for any lost, stolen, or damaged packages. We are unable to replace or refund these orders.
Reminder: Claims must be submitted within 30 days of your order date.